Design process optimization to improve DesignOps

A self-initiated project in which I established guiding principles and consistent toolsets.

Header_improve UX maturity in the organization

Company

Global company

Outcome

  • Increased clarity and efficiency of the design process
  • Smoother workflows and better collaboration

Challenge

The UX team was receiving numerous design project requests lacking clear objectives. Additionally, we received feedback from colleagues experiencing difficulties in navigating Figma files during projects. As a UX designer, I initiated this project to improve the design process and multi-disciplinary collaboration.

My role

  • Executing the plan: from identifying points of improvement to validating and iterating on solutions
  • Maintained open lines of communication with colleagues to gather ongoing feedback for further improvements

Define and ideate

Focus on ideas with the most impact

I started by collecting input to understand the pain points and needs of both designers and non-designers. I brainstormed ideas, discussed and prioritized them with my manager. We took into account the current ways of working, the type of design project requests and the company culture.

Validate and iterate

Gathering ongoing feedback

We learned that using a design brief template as a guideline during in-person meetings fitted the company culture better and produced better results. After each meeting, we would sent the template as a debrief.

Screenshot project brief template in Figma
Screenshot project brief template in Figma

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Merel Dassen

UX Designer

Social